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Editor’s note: We’ve updated this post with new information.
Becoming an advanced award traveler requires you to master two separate skills: earning points and miles and effectively redeeming them. By developing a portfolio of the best travel rewards credit cards, you can master the first skill. The second skill is more challenging.
Here at TPG, we’ve devoted countless hours to helping you redeem your transferable Chase Ultimate Rewards points, American Express Membership Rewards points, Citi ThankYou points, Capital One miles, Marriott Bonvoy points and Bilt Rewards points at the maximum value. Where most travelers run into issues, however, is finding award space.
Unfortunately, there isn’t a general rule you can follow to make searching for award space easier. Each airline and award search engine has its pros, cons and quirks to be aware of. Luckily, tools like ExpertFlyer (owned by TPG’s parent company, Red Ventures) and point.me can help you search for award availability across the major programs.
But, if you don’t want to use a service like point.me, we’ll also discuss where you should search for award space depending on which airline you want to fly. Let’s dive in.
In This Post
ExpertFlyer
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In this guide, we’ll discuss which airlines offer the best award search engines. But there’s also a powerful tool that makes it easy to search for award space on multiple airlines in one place: ExpertFlyer.
If you’re unfamiliar with ExpertFlyer, read our beginners guide to award searches on ExpertFlyer to get yourself up to speed. ExpertFlyer allows you to search for award inventory from most major airlines on one interface. You can search for up to seven days at a time and search for multiple cabins (i.e., first and business class) in one search.
ExpertFlyer doesn’t support every airline out there (notable absences are Cathay Pacific, Delta and Japan Airlines), but if your airline of choice is supported, you should start your search there. The only thing to remember is that the results aren’t always perfectly accurate, so double-check with the airline before you transfer points to book your award.
Related: How to use ExpertFlyer alerts to snag a better seat
Point.me
Point.me is a paid web service that checks for award space on 33 programs across over 100 airlines. You can search your desired itinerary, the dates and the number of travelers. Point.me will then give you some real-time available award options you can book.
For example, when I searched for a business-class flight from Newark to Munich, point.me suggested transferring 54,000 Chase Ultimate Rewards points to Air Canada Aeroplan with the current transfer bonus.
POINT.ME
In our tests, the platform doesn’t always give the most accurate information (e.g., taxes and fees are often inaccurate and sometimes award space is incorrect), but it’s a great place to start your searches. You can buy a 24-hour pass or sign up for an annual plan.
North American airlines
ZACH GRIFF/THE POINTS GUY
To keep this manageable, we’ve split up the guide by geographic region, starting with airlines based in North America.
You’ll notice a few popular airlines are missing from this list. If you plan on flying Southwest, JetBlue or Spirit with points and miles, you have to book directly through their loyalty programs and won’t have to worry about picking which partner to search with. These airlines have limited or no airline partnerships and use revenue-based loyalty programs.
If you want to fly on
Search for award space with
United Airlines
United MileagePlus
American Airlines
American Airlines AAdvantage
British Airways Executive Club
Delta Air Lines
Delta SkyMiles
Alaska Airlines
Alaska Airlines Mileage Plan
British Airways Executive Club
U.S. legacy carriers are among the easiest to deal with because they all have relatively robust and comprehensive search engines. More importantly, they’re all tilting toward dynamic pricing, which means if you’re trying to redeem United miles, you should always search through United before checking award availability with a partner.
One of the (many) downsides of dynamic pricing is that there’s less saver award space available, the lowest pricing band that’s normally required to book awards through partners. Even when there is saver-level award space, it’s not always easy to identify. If you plan on booking your United flights through a partner like Avianca LifeMiles or Aeroplan to take advantage of lower award rates, you should search directly with that partner program.
Air Canada Aeroplan is a fairly attractive loyalty program, too — especially for business-class flights to Europe. Regardless, compare pricing with Avianca LifeMiles before transferring your credit card points.
Related: How to avoid fuel surcharges on award travel
European airlines
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If you want to fly on
Search for award space with
Lufthansa
Avianca LifeMiles
United MileagePlus
Air Canada Aeroplan
British Airways
British Airways Executive Club
American Airlines AAdvantage
American Airlines AAdvantage
Air France
Air France-KLM Flying Blue
Delta SkyMiles
KLM
Air France-KLM Flying Blue
Delta SkyMiles
Turkish Airlines
Air Canada Aeroplan
Avianca LifeMiles
United MileagePlus
Swiss
Air Canada Aeroplan
Avianca LifeMiles
United MileagePlus
Austrian Airlines
Avianca LifeMiles
United MileagePlus
Air Canada Aeroplan
TAP Air Portugal
Air Canada Aeroplan
Avianca LifeMiles
United MileagePlus
Lufthansa
Lufthansa first class is arguably the best way to fly between the U.S. and Europe with points and miles, but you’ll need to be careful about which program you use to search for award space and book your ticket. Lufthansa only releases first-class award space to its partners 30 days out, so you’ll need some last-minute flexibility to make this happen.
Avianca LifeMiles charges a very reasonable 87,000 miles for the one-way first-class award. Alternatively, you can book with Air Canada Aeroplan, but awards start at 100,000 points to or from East Coast airports, with longer flights charging more miles. However, one of the upsides to using Aeroplan is that you can add a stopover for 5,000 points on a one-way ticket.
This same pattern applies to other Star Alliance carriers as well. You’ll always want to compare Avianca LifeMiles and Air Canada Aeroplan to see which one has the best pricing on any given route. Award availability should be similar across all these partners, so you may have an easier time searching with whichever program you plan to book with if you already have miles on hand.
Oneworld flights to Europe
Generally, you’ll have the best luck searching for American, British Airways, Iberia and other Oneworld partner flights to Europe with American AAdvantage. Just note that you’ll want to book Iberia flights with Iberia Plus Avios for the best rates. Likewise, you’ll get a better deal booking connecting tickets with AAdvantage miles instead of Avios since British Airways charges per segment based on distance.
All Oneworld programs tack on huge fuel surcharges for British Airways flights, but you can reduce them if you book with Cathay Pacific Asia Miles. Asia Miles consistently charges roughly half the fuel surcharges you’d pay with other Oneworld programs.
SkyTeam woes
The two largest SkyTeam programs — Delta SkyMiles and Air France-KLM Flying Blue — use dynamic award pricing. So searching for SkyTeam awards is complicated.
Virgin Atlantic Flying Club still uses award charts, though. And you can book a one-way Delta One flight from the United States to Europe for just 50,000 Flying Club points.
Related: 6 tips for booking Lufthansa first-class awards
Asian airlines
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If you want to fly on
Search for award space with
Avianca LifeMiles
United MileagePlus
Air Canada Aeroplan
JAL
Alaska Airlines Mileage Plan
British Airways Executive Club
American Airlines AAdvantage
Delta SkyMiles
Asiana
Avianca LifeMiles
United MileagePlus
Air Canada Aeroplan
Cathay Pacific
Alaska Airlines Mileage Plan
British Airways Executive Club
Qantas Frequent Flyer
Singapore Airlines
Singapore KrisFlyer
Alaska Airlines Mileage Plan
EVA Air
Avianca LifeMiles
Air Canada Aeroplan
United MileagePlus
China Airlines
Delta SkyMiles
Air France-KLM Flying Blue
Thai Airways
Avianca LifeMiles
Air Canada Aeroplan
United MileagePlus
Garuda Indonesia
Delta SkyMiles
Air France-KLM Flying Blue
Singapore Airlines premium cabin awards
With Asia-based carriers, you’ll mostly want to search for award space based on the alliance you’re flying with, but there are a few notable exceptions. Singapore doesn’t release any long-haul premium-cabin award space to most of its partners, except Alaska Mileage Plan. So as a general rule, always search for Singapore Airlines award space on the Singapore website and check the award price on Alaska Mileage Plan before deciding which program to book with.
Cathay Pacific flights can be confusing
Cathay Pacific is also tricky, as ExpertFlyer does not support the airline. Cathay Pacific awards recently became bookable using Alaska’s website. However, if you plan to book with Asia Miles, search there first, as the program has historically opened more standard award space to its members.
Make sure you’re getting the best deal on ANA award tickets
You’re generally best booking with Virgin Atlantic Flying Club points if you want to fly ANA. First-class ANA awards start at just 110,000 points round-trip, which is an excellent deal. ANA first-class flights departing the U.S. cost 110,000 miles (or more) one-way when booked with United MileagePlus miles. You can’t book these tickets on the Virgin Atlantic website. Find saver award space on the ANA or United website, and call Virgin Atlantic to confirm availability before you transfer rewards to book.
You can also book off-peak ANA business-class tickets starting at 75,000 miles round-trip from the U.S. to Japan with ANA Mileage Club. These tickets are bookable online on ANA’s website. Plus, you’re entitled to a free stopover elsewhere in Japan so that you can visit two cities for the price of one. Off-peak tickets to other destinations in Asia are also a good deal, but they will cost more points.
SkyTeam isn’t any easier
The same SkyTeam woes that apply to searching for flights from the U.S. to Europe apply here too. I recommend searching for flights with Flying Blue and Delta SkyMiles for award space and pricing. Unfortunately, due to dynamic pricing, you’ll likely pay a big chunk of points regardless of the route.
Related: The best ways to fly to Asia in business class
Other airlines
If you want to fly on
Search for award space with
Avianca
Avianca LifeMiles
United MileagePlus
LATAM
Delta SkyMiles
LATAM Pass
Etihad
American Airlines AAdvantage
Air Canada Aeroplan
El Al
Qantas Frequent Flyer
Qantas
American Airlines AAdvantage
Qantas Frequent Flyer
British Airways Executive Club
Qatar
American Airlines AAdvantage
British Airways Executive Club
South African Airways
Avianca LifeMiles
Air Canada Aeroplan
United MileagePlus
Getting to the Middle East isn’t (too) hard
The Gulf carriers and their opulent premium cabins are a bucket list item for many award travelers. Unfortunately, you can no longer use Alaska miles to fly Emirates. So if you want to use your miles to travel on Emirates, you’re stuck with Emirates Skywards, the program that’s infamous for some of the worst fuel surcharges.
While award space is rare, you can book Qatar Qsuite on American’s website. One-way Qsuite flights from the U.S. to the Middle East cost just 70,000 AAdvantage miles.
Etihad awards generally do not appear on American’s website, but you can find Etihad award space on Air Canada’s website. If you find Etihad “guest first” availability, you can call American Airlines to get it ticketed.
LATAM has left Oneworld
LATAM left Oneworld in 2020 and teamed up with Delta Air Lines. You’re best off looking for award space using the Delta or LATAM website and then calling your partner to book your ticket. The airline has kept non-alliance partnerships with many Oneworld members, like Alaska Airlines.
Related: How to get to (and stay in) Dubai using points and miles
General tips
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Now that you know where to find award space for your next trip, let’s look at a few tricks I use to make the process easier.
Search segment by segment
This is an odd quirk of most award search engines, but you’ll often get different results if you search for your complete itinerary instead of one flight at a time.
For example, let’s say you want to fly Cathay Pacific first class from Chicago to Bangkok. If you go to the British Airways website and search for a flight from Chicago to Bangkok, you may not get any availability. If you do, there’s a chance it could be on British Airways flights connecting through London with high fuel surcharges.
However, if you break your search into two, one for the Chicago-to-Hong Kong leg and another for the Hong Kong-to-Bangkok leg, you can find the flights you need to piece together the itinerary. Then, you can call the airline you’d like to book with and have it book the itinerary for you over the phone.
Another way to think about this is to try and build longer trips from the inside out. I recently helped a friend book a trip from Miami to Bali. But with a minimum of two stops in that itinerary, we never searched for award flights from Miami to Bali. Instead, we searched for flights from New York, Chicago and Washington to Hong Kong on Cathay Pacific. Once we found space on the longest segment, we looked for positioning flights in the U.S. and Asia.
Take notes and come prepared
Many airline customer service agents are good at their jobs, but you’ll get much better results when you do the work yourself.
So before you call to book an award flight, you should have the exact dates and flight numbers you want. Make that known early in the conversation.
As soon as I tell the agent where I’m trying to go, I’ll throw in, “I have the flight numbers here whenever you’re ready for them,” so they don’t waste any time trying to search on their end. If you’ve done your homework to ensure that there is award space and your routing is valid, these calls will go much easier.
Related: Book this, not that: Star Alliance award tickets
Bottom line
Learning how to find and book award flights is one of the hardest things about award travel — especially when you’re looking to book premium-cabin seats on a long flight.
You may have noticed that despite the dozens of airlines covered in this post, only five or so main frequent flyer programs keep popping up. Spend some time familiarizing yourself with them and practice searching for award space. That way, when you’re ready to fly, it will feel like second nature.
Additional reporting by Andrew Kunesh and Kyle Olsen.